Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value through upsell.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
Qualifications and Skills:
- 2+ years proven experience in customer success/service/sales or Communications or Bachelor’s Degree.
- Highly organized and able to multitask. Self-driven and proactive nature.
- Excellent communication and interpersonal skills. Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes. Experience in document creation.
- Patient and active listener. Passion for sales
- Experience utilizing CRM systems, and Microsoft office.
- 1+years of successful revenue-based sales experience.
- Working understanding of data protection technologies.
Why work with us?
- Quality Resource Pvt. Ltd. means collaborating with dedicated professionals with a passion for Sales and technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
- Our team members’ health and wellness are our priority as well as rewarding them for their hard work.
Other Perks & Benefits:
- Pick and Drop Facility (For females only)
- Subsidized Food Facility
- Paid Parking Facility
- EOBI
- Medical Insurance
- Annual Bonus
- Annual Paid Leaves
- Annual Trips/Recreational Activities
- Monthly & Annual Bonuses
For further details and to apply for vacancy, Reach out to us with your C.V. at careers@qrgsolutions.com